Feburary 19, 2020


best practices in disaster planning, response, and mutual aid


Course Overview


From hurricanes to wildfires, snowstorms to tornadoes, we’ve seen an unprecedented number of natural disasters over the past few years. While the frequency and severity of these events has been increasing, customer tolerance for outages is declining. No utility, regardless of its location, can afford to remain unprepared. Join the experts for an in-depth look at the public power storm restoration guide. Share lessons learned and identify best practices in power restoration and mutual aid.

Explore the full range of issues involved in disaster response and recovery — emergency planning, mitigation, and preparedness, maintenance and engineering, damage assessment, crew stag­ing and deployment, and the scalability of outage management systems. Discuss cost considerations for each key area, tips for securing FEMA funding, and learn through real-life examples. Learn how to estimate when power can be restored and how to communicate with customers and other stakehold­ers in emergencies. Understand how best you can mobilize mutual aid to supplement your restoration efforts.

Attendees will receive a copy of APPA’s Restoration Best Practices Guidebook (founded by DOE), FEMA Assistance and Grant Programs Toolkit publication, and Public Power Mutual Aid Playbook.

Course Topics


  • Emergency planning
  • Mitigation and preparedness
  • Maintenance and engineering
  • Damage assessment and wires down
  • Response and recovery, including estimated restoration time
  • Customer information
  • Emergency communication
  • Mutual assistance
  • IT: outage management systems scalability
  • The process of documenting and securing FEMA Public Assistance funding
  • Common mistakes that can lead to FEMA deobligation
  • Facilitating a good working relationship with FEMA


Who Should Attend?

Public power managers, safety professionals, and utility staff who are responsible for or who make decisions concerning safety within transmission and distribution systems.


Registration Info


Provider: American Public Power Association (APPA)

Date: Wednesday, Fenruary 19, 2020 

Time: 9:30 a.m. - 3:30 p.m.

Capacity: Min. 15 - Max. 30 attendees

Location: SCPPA Training Center (click here to view Google Map)


Estimated Enrollment Fee




$240 - $450









Email: jchu@scppa.org
Phone: 626-793-9364 ext. 212