June 23 - 24, 2020

Leadership Challenge - Communication Strategies

Course Overview

Participants will learn how to identify defensive behaviors and will be instructed in five assertive verbal skills, a four-step formula to confront a problem effectively deal with defensiveness, and seven-step problem-solving process. A final review of all the objectives is provided at the end of the class.

Who Should Attend?

This program is designed for employees who are interested in learning about assertive verbal skills, difficult conversations, and solving problems. It is also designed for supervisors who want to understand how to engage in thoughtful and sometimes difficult conversations with their direct reports.

Registration Info

Provider: Northwest Public Power Association( NWPPA)

Date: June 23 - 24, 2020

Time: 8:00 a.m. - 4:30 p.m.

Length: 2 days

Capacity: min. 12 - max. 25 attendees 

Location: SCPPA Training Center (click here to view Google Map) 

Estimated Enrollment Fee

SCPPA MEMBER RATE

$500 - $950

(actual enrollment fee will be determine based on the number of attendees.)

NON-SCPPA MEMBER GOVERNMENT RATE

$1,090

NON-SCPPA MEMBER GOVERNMENT RATE

$1,250

Questions?

   (626) 793-9364 ext. 212
   jchu@scppa.org