Course Outline

Course flyer

Discovering Self & Others

Improving communication and collaboration with people who work together

day one agenda

Learning Outcomes:

  • Improved understanding of and empathy for individual capacity, communication style, and motivational factors that can drive peak performance.
  • Enhanced commitment,ownership, and motivation relating to personal communication.
  • Improved overall interpersonal skills (empathy,communication, respect,relating, conflict resolution.)
  • Increased awareness and understanding of human behavior
  • Increased commitment to understanding self and others

Part One - Discovering Self

The goal in the initial part of the program is to teach individuals how to observe their own behavior and determine whether it is serving them and their goals. DISCovering Self is a vital step in preparing for self-leadership and the leadership of others. Imagine for a moment that you are a leader who has a high need to control your environment—and the people in it.Because it feels so natural, you may not recognize when your controlling behavior shuts others down or prevents them from developing needed skills and confidence. When the situation calls for you to match or meet the needs of another, you will find it difficult to make the adjustments necessary. It is difficult to adapt new behavior if you are unaware of your instinctive responses and the ways that you automatically act.

Part Two- Discovering Others

The focus of the second part of the program is on identifying people-reading clues that provide insight into the most appropriate way to communicate with others. Emphasis is placed on the most important DISC principle, the Platinum Rule: Do unto others as they would want done to them. Part Two builds on the understanding gained in Part One and provides interactive opportunities to practice what has been learned,including a dress rehearsal for a meeting with someone at work. People in leadership roles should focus on using DISC concepts to develop their direct reports and staff members. Other participants may benefit from the ability to influence up and to communicate effectively with clients,volunteers, family members, and peers.


Coaching Essentials

Help managers learn how to coach their people

Learning Outcomes - Bring Out the Best in Your People:

  • Accelerate Learning & Development
  • Create Autonomous Problem-Solvers
  • Retain Your Talent
  • Build Your Leadership Bench Strength

Questions?

   (626) 793-9364 ext. 212
   jchu@scppa.org