March 26-28, 2024    

Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop 

Course Overview 

The first two days is foundational Cause Mapping for Facilitators workshop delivering content, providing examples, and working through exercises — both individual and group — and practicing the skills and tools.  Day 1 focuses on the fundamental principles and concepts of the Cause Mapping approach reinforced with examples and exercises. Day 2 of the workshop begins to show how the approach applies to real world organization-specific problems. The final exercise of the day is applying the Cause Mapping method on organization-specific problems identified by workshop attendees. This RCA training course provides the ideal blend of theory & principles, examples & exercises, and organization-specific application. Day 3 provides hands-on instruction and practice using the Cause Mapping Root Cause Analysis Template in Microsoft Excel and exercises to practice conducting a complete investigation.

In this Cause Mapping Workshop, you will learn how to:

• Break down and analyze any problem within your organization

• Apply valuable communication skills and techniques in day-to-day problem solving

• Apply fundamental cause-and-effect relationship patterns to expand your solution set

• Identify the most effective solution(s) to a problem

• Avoid the 5 miscommunication traps that derail group problem-solving sessions

• Incorporate facilitation tips and strategies when leading a group problem-solving session

• Drive a “prevention” focus instead of “blame” focus during an investigation

• Efficiently organize and document a complete investigation within the Cause Mapping Template • Build a Cumulative Cause Map to share lessons learned across your organization

Who Should Attend?

The Cause Mapping for Facilitators + Documentation workshop will benefit anyone who wants to improve their problem-solving and problem communication skills AND wants to be able to quickly facilitate and document the details in Excel.

Registration Info

Provider:  Think Reliability

Date: March 26, 2024 through March 28, 2024

Time: 8:30 a.m. - 4:30 p.m. 

Length: 3 days

Platform: In-Person

Capacity: minimum of 15 attendees: maximum of 30 attendees 

Estimated Enrollment Fee

SCPPA MEMBER RATE (per attendee)

$660 - $1,260

(NOTE: the actual cost will be based on the final number of attendees and billed directly to the respective utilities. SCPPA Members do not need to make any payments online.)