The first two days is foundational Cause Mapping for Facilitators workshop delivering content, providing examples, and working through exercises — both individual and group — and practicing the skills and tools. Day 1 focuses on the fundamental principles and concepts of the Cause Mapping approach reinforced with examples and exercises. Day 2 of the workshop begins to show how the approach applies to real world organization-specific problems. The final exercise of the day is applying the Cause Mapping method on organization-specific problems identified by workshop attendees. This RCA training course provides the ideal blend of theory & principles, examples & exercises, and organization-specific application. Day 3 provides hands-on instruction and practice using the Cause Mapping Root Cause Analysis Template in Microsoft Excel and exercises to practice conducting a complete investigation.
In this Cause Mapping Workshop, you will learn how to:
• Break down and analyze any problem within your organization
• Apply valuable communication skills and techniques in day-to-day problem solving
• Apply fundamental cause-and-effect relationship patterns to expand your solution set
• Identify the most effective solution(s) to a problem
• Avoid the 5 miscommunication traps that derail group problem-solving sessions
• Incorporate facilitation tips and strategies when leading a group problem-solving session
• Drive a “prevention” focus instead of “blame” focus during an investigation
• Efficiently organize and document a complete investigation within the Cause Mapping Template • Build a Cumulative Cause Map to share lessons learned across your organization
Questions? (626) 793-9364 ext. 212 |